Returns & Cancellation Policy
We want to give you the best possible experience so we offer a 30-day return policy allowing you to send your order back to us if you change your mind after you receive it. You can exchange or get a refund within 30 days subject to the terms below.
If you want to cancel your order shortly after placing it, please contact us within 2-3 hours, and we will do our best to cancel your purchase and refund you straight away. We work really hard to have products shipped ASAP so they get to you quickly. So once the packaging and shipping process has started, your order will not be able to be canceled.
If we made an error in shipping you the wrong item, we will send the correct item(s) to you at no additional charge.
If for any reason you would like to exchange a product with another or get a refund, then contact us within 30 days of your order, and we will get back to you within 1-2 business days to arrange this. Please note that we can only accept returns for an item if the original packaging is unopened and unblemished.
Simply return your unopened items to us at your cost, and we will exchange it with an item of equal or lesser value or refund your money (your choice) as long the item is still in the original packaging, sealed and with no signs of being worn or removed from the packaging.
Refunds are usually processed on our end within 1-2 days after we receive your items; the funds are transferred into your account within 5-10 business days. Since the banks control the final step in this process, all we can control is initiating the refund quickly.